Demandiya: a multi-vendor luxury marketplace
A curated luxury marketplace bringing fine jewellery, designer handbags, watches, footwear, apparel, perfumes and electronics together under one storefront. We built the web platform and the mobile app, with independent seller onboarding, dashboards and order tracking.
The brief
Demandiya set out to be a marketplace rather than a shop: many independent sellers, listing across categories as different as fine jewellery, designer handbags, elite timepieces, luxury footwear, apparel, perfumes, beauty, electronics and home goods — all sold through one storefront under a single brand promise.
Multi-vendor is a genuinely harder problem than single-vendor retail. Each seller needs their own catalogue, their own orders and their own view of performance, while the customer must experience one coherent shop with consistent search, checkout and support.
What we built
Category-led storefront
Browsing is organised around the categories the marketplace actually sells, with filtering and search that stay consistent regardless of which seller a product belongs to.
Seller onboarding and dashboards
Sellers register, list products, manage their own inventory and orders, and see how their listings are performing — without touching anyone else's data.
Accounts, wishlist and cart
Customer accounts carry a wishlist and cart across sessions, so an interrupted purchase can be picked up later rather than lost.
Checkout and order tracking
Encrypted payment handling at checkout, with order tracking afterwards. For a marketplace selling high-value goods, visible order status is a trust feature, not a convenience.
Support surfaces
A help centre and FAQ layer, plus newsletter capture, so the marketplace can answer common questions without routing everything to a person.
Why it mattered
The difficulty in luxury e-commerce is not displaying products attractively — it is authenticity, returns and trust. The build had to make verification and returns policy visible at the points where a buyer hesitates, and give sellers enough self-service control that the marketplace can grow without support load growing at the same rate.
Web and mobile, built together
We delivered Demandiya as a full platform: the web marketplace and the mobile app, on one shared backend. Catalogue, seller data, orders and payments live in one place, so a listing published by a seller appears on both surfaces without a separate sync step.
Building both sides ourselves meant the API could be designed for the app rather than retrofitted to it — which is usually where marketplace apps become slow and awkward.
